CommunityConnect
After 12+ months with Community Connect, towns report:
Mayor Melissa Neddermeyer
President Mark Kuchler
Mayor Joe Mengoni
“Partnering with City Social Marketing has completely transformed how we connect with our residents.
Our engagement on social media is up 500%+ in year one.”
What we offer
It doesn’t matter if your town has 5,000 or 50,000 residents — our team helps you engage consistently with your community.
With years of experience working alongside local governments, we’ve refined a repeatable system that gets results without adding work to your plate.
We’re confident it’ll work for your town. Here’s a look at what we do:
Social Posts
We create 12–15 engaging social posts every month, crafted around your town, events, announcements, and community priorities.
Mayor Videos
We script, film, and edit messages from your mayor or village leader. Ideal for updates, celebrations, or key initiatives.
Community Photo/Video
We capture high-quality footage and photos of your town — parks, streets, schools, landmarks — to use in future content and promotions.
Event Coverage
Our team covers your events with professional photography and short-form video.
Custom Graphics
We design graphics (flyers, alerts, event promos) tailored to your town’s branding and tone.
Monthly Calendar
At the end of each month, you’ll receive a full preview of next month’s content — mapped out and ready for approval.
Strategy Calls
We meet 1–2 times per month to review what’s working, plan what’s next, and align with your team’s messaging priorities.
Resident Newsletter
Monthly or quarterly newsletter design, written and formatted for web or email — sharing town updates in one clean place.
Press Releases
We write and distribute press releases to help tell your town’s story and secure local media coverage.
How we work
You kick things off with a monthly planning call
We’ll go over key dates, events, updates and handle everything from there.
You’re paired with a dedicated client coordinator
Your coordinator guides the entire process: planning, production, approvals, and execution so communication stays smooth and nothing falls through the cracks.
We create your monthly social content
Posts, photos, graphics, videos all crafted by our team and uploaded for easy review, approval, posting, and analytics tracking.
We post and manage your content all month long
Everything goes live on time professionally written, beautifully branded, and tailored to your community.
Proven Results
Lyons: “Event attendance exploded: 10× more families.“
North Riverside: “Social engagement up 500%+ in year one.“
Willow Springs: “Nearly the entire town follows along. 5,100 followers in a town of 5,600 people.”
Pricing
Get 1 month free when paying annually!
All plans include a dedicated client coordinator and an easy approval system. Pricing customization available upon request.
Core
Consistent, professional communication, done for you.- 12-15 social posts/month
- Annual community stock photo/video shoot
- Social channel strategy & management
- 4 custom graphics/month
- Monthly content calendar
- 1 Strategy planning call per month
- CloudCampaign for feedback + approvals
Standard
Add high-quality visuals and event coverage.- Everything in Core
- Quarterly community stock photo/video shoot
- Monthly media capture day
- Photo/Video coverage for up to 2 community events/month
- Up to 10 custom graphics/month
- 2 Strategy planning call per month
Complete
Full-spectrum communications and public messaging.- Everything in Complete
- Weekly Video Updates (Shot one day per month)
- Unlimited photo/video coverage at community events
- Up to 2 press releases/month
- Website Management
- Monthly E-Newsletter or Quarterly Printed Newsletter
Have questions?
How involved do we need to be each month?
We start with a quick planning call to review priorities, then your client coordinator takes it from there. You’ll review and approve your monthly content all in one. We know things will pop up that can be urgent, our team is always at the ready to meet your communication needs.
What if we don’t have any photos or videos to share?
Do you only work with towns in the Chicago area?
While we’re based in Chicagoland, we can work with towns across the country. For remote clients, we offer flexible solutions for capturing content.
How does the approval process work?
Can we request last-minute posts or urgent alerts?
Do you manage comments or messages on our pages?
What platforms do you post to?
Do you help with our website too?
Can we customize what’s included in our plan?
Is there a long-term contract?
Nope. All plans can be month-to-month, however you do receive a discount of one month free when you pay annually.
Get started with a free strategy call!